Looking to TradeUp? Snyder in Lake Butler, FL is hiring for THE HVAC Service Manager (Head of Business Management) provides leadership, schedules, coordination, supervision and oversight of the performance of the overall HVAC department.
The Manager often acts as a client interface and problem solver. As a manager, you will exercise responsibility for developing and managing business operations that increase sales, profitability, market share, and customer and employee satisfaction. This individual will be responsible for sales revenue, forecasting and meeting targeted quota objectives as well as system install quality assurance. This individual will lead the permit, install, warranty registration and coordination efforts. We are looking for a well-rounded customer focused professional to help shape the future of our company. We work best with versatile people who can learn fast, think on their feet, and can quickly become competent in the way we currently operate our Company.
DUTIES AND RESPONSIBILITIES:
- Responsible for leading the team in achieving sales revenue goals. Achievement of sales is a primary objective
- Ensure new team members are oriented to the expectations of the Company
- Assess the competency and capability of personnel providing coaching and training
- Evaluate the capability and results ensuring that personnel meet quality workmanship standards and expectations
- Oversee assignment of individuals' daily schedules
- Set and maintain work standards and outline behavioral expectations to ensure employee morale and productivity
- Maintain a record of achieving a high-level of Customer Satisfaction
- Delegate responsibility and maintain follow up for assessment of results
- Promote, support and facilitate teamwork and foster a positive environment
PLANNING AND SCHEDULING:
- Identify needs and deficiencies in the planning/scheduling and communication
- Translating work requirements into a prioritized plan for individual tasks and assignments
- Review and adjust specific workplace activities and schedules to meet customer needs
- Work with personnel to overcome work challenges
QUALITY CONTROL AND ADMINISTRATION:
- Participate in incident investigations and reviews.
- Report on workforce production, work progress and revenue generation
- Recommend personnel transfers, actions and promotions
REQUIREMENTS:
- Minimum of 5 years of experience in a Leadership role in the HVAC trade is required.
- Hands-on experience as a qualified and competent HVAC (preferable license)
- Prior experience managing a large group of employees preferred
- Excellent computer skills needed including Microsoft Office
- Success in driving revenue/targeted quotas attainment for a division
- Outstanding leadership skills are necessary
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Vacation
- Paid Holidays
- 401(K) w/match
